Returns & Refunds Policy

At Koparo Clean, we strive to ensure our eco-friendly home care products meet your expectations, but if you are not satisfied, we offer a hassle-free 15-day return policy for unused items. Please ensure the products are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into your account or visit our support portal to submit a return request within 15 days of delivery.

• 2.
  Quality Check

  Once your request is approved, our team will verify the details to ensure the product remains unopened and tamper-free.

• 3.
  Reverse Pickup

  We will arrange a free reverse pickup from your doorstep through our trusted courier partners within 48-72 hours.

• 4.
  Instant Refund

  After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 5-7 business days.